Last week we were asked if online security can impact the customer experience. Absolutely it can. Take for example the potential issues around collecting a person’s date of birth. Many companies collect this information in order to offer free food or a discount voucher on a customer’s birthday as a way of enhancing the customer […]
Tag Archives: Data breach
23
Apr
Apr
Lately it seems that every week a new data breach has been announced, with Facebook, LinkedIn and Microsoft Exchange Server among the latest victims. We have heard from several clients concerned they may have been caught up in one or more of these attacks. It is not always possible to tell if your details have […]