How to take control of your email – part 1

Taking control of your email

These days we all struggle with the sheer volume of emails in our inboxes. Over the next few weeks we will discuss strategies to reduce this volume, starting with the Clutter tool in Outlook 2013 and 2016. Found in Outlook 2013 and 2016 is the Clutter folder, where low priority messages are automatically sent. Outlook […]

Use your favourite apps wherever you go

Use your favourite apps wherever you go

Whilst you use apps on your desktop computer, laptop and tablet, using portable apps allows you to have access the same apps when you are using offsite facilities. All you need is a suitably-sized USB drive or access or cloud storage location, such as Dropbox. If you use shared computers in co-working spaces and training […]

Don’t be an April fool – Be wary of fake technical support

Don’t be an April fool - Be wary of fake technical support

Over the past few years, scammers claiming to be from Telstra and Microsoft technical support have been in operation. It seems that this particular scam is again doing the rounds as there have been a few cases recently that CyberGuru has become involved with to assist clients. One client received someone claiming they were from […]

Ask CyberGuru: Is it possible to go back to Windows 7 or 8.1 after upgrading to Windows 10?

Ask CyberGuru

Another popular question I’m being asked at the moment is, “Is it possible to go back to Windows 7 or 8.1 after upgrading to Windows 10?”. If you have upgraded to Windows 10 and need to downgrade to Windows 7, Microsoft provides one month’s grace in which you can uninstall Windows 10 and go back […]

Windows 10 now available for mobile devices!

Windows 10 Mobile

As a Lumia smartphone user, I was excited to hear the news that Microsoft has finally announced selected smartphones running Windows 8.1 Denim can now be upgraded to Windows 10 Mobile. Unfortunately only a small number of smartphones are compatible, most of which have been introduced in the past year or so. You can check […]

Ask CyberGuru: Should I upgrade to Windows 10?

Ask CyberGuru

A very common question that I have been asked is “Should I upgrade to Windows 10?”. It is difficult to provide specific advice to answer this question, as everyone is different in terms of their approaches to the free upgrade. Many are finding the notifications to remind them to upgrade a disturbance and others an […]

Get the new Microsoft Office 2016

Microsoft Office 2016

Did you know that as part of your Office 365 subscription, you get updates and new versions as they are released? It’s one of the benefits of having Office 365. If you have an active Microsoft Office 365 subscription and are running Office 2013, this will be automatically upgraded to Office 2016 in the coming […]

CyberGuru now on the Queensland Government ICT Services Panel

CyberGuru

CyberGuru is proud to announce that we are now on the Queensland Government ICT Services Panel. According to the Queensland Government, “the ICT services panel is a whole-of-government arrangement that provides agencies with a simple and quick way to purchase high quality ICT services from a panel of prequalified suppliers”. We have chosen to focus […]