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Preventing potentially unwanted programs

During the installation of computer software, some software manufacturers are bundling another company’s software with their own. Examples of this include Adobe Reader and Apple QuickTime, which also attempt to install additional programs and toolbars if you go through the ...

Have you changed your modem/router’s default password?

What's worse than no password? A default or generic password on your modem/router. Many manufacturers and internet service providers set up modem/routers with administrative access passwords with default usernames and passwords. These are not very safe when modem/routers by that ...

Has Internet Explorer stopped working on your computer?

A recent update to Norton 360 and Norton Internet Security may have been the cause of such an issue. Norton has released an update to the problem and has documented this solution. To correct this error, you may need to ...

Think before you click - the increase of ransomware

We have recently become aware of a few unfortunate cases of ransomware, where users' data is taken at ransom due simply by clicking a link and opening a malicious attachment from an unsuspecting website. Whilst it shares some similarities to ...

Ask CyberGuru: Should I run more than one internet security software on my computer at once?

In the latest in our Ask CyberGuru series of articles, we have been asked, “I am concerned about viruses infecting my computer. I am running both Norton 360 and AVG software to ensure I protect my computer. I am wondering though if ...

Three tools for troubleshooting troublesome internet connections

Has your internet speed reduced to pace of a snail? Can’t seem to access your favourite website? Perhaps you just don’t know what has happened but nothing seem to be working for you. Due to the way of the “internet ...

Ask CyberGuru: Is it safe to open these emails - are they are real or spam?

In the latest update to Ask CyberGuru, Christine asks, “I have received some emails where I don't recognise the sender, are these safe to open? I am concerned that if they are real and I don't open them, I may ...

What is the difference between POP and IMAP?

POP and IMAP are two different ways for accessing email on your device. When you first set up your email on your computer, phone or tablet, it is important to make the correct decision! Unless your device has been automatically ...

Ask CyberGuru: How can I manage the amount of email I receive?

In the next instalment of Ask CyberGuru, Barry asks, “How can I manage the amount of email I receive? I can’t keep on top of my work along with all of the newsletters, group buying offers and other promotional material ...

Seven tips for travelling with technology

Nowadays when we travel we are often taking with us various technologies, such as your smart phone, tablet or laptop that are connected. Like getting the necessary vaccinations prior to travel, it is important to prepare your technology to ensure ...

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