Minnis and Samson Pty Ltd
Case Study
Minnis & Samson opened its metal fabrication and polishing factory in Brisbane in 1914. Minnis & Samson continues to be a leader in metal fabrication, bringing together innovative design with high quality craftsmanship and attention to detail. Minnis & Samson were referred to us by another client in 2017.
THE CHALLENGE
Having been in business for over a century, Minnis & Samson needed a digital transformation to power the team in the next chapter of the company.
Minnis & Samson wanted to achieve the following from the transformation:
- A secure and reliable environment for the team
- Streamline the existing environment
- Put in place a roadmap for future upgrades and projects
- To minimise downtime and ensure protection of the data
- Improve productivity and security
- Enhance the customer experience
- Migrate email and data to the cloud to enable users to work remotely.
THE SOLUTION
The digital transformation included several parts:
- Migration of data from an on-premise file server to SharePoint
- Transition from Google Workspace and server to Microsoft 365 to centralise data in the one location
- Provision of a regular computer maintenance program and ongoing proactive management
- Website redesign to better reflect the vision of Minnis & Samson going forward as well as ongoing maintenance and management to secure and protect the website.
THE RESULTS
Over the past seven years, Minnis & Samson has reported the following benefits:
- Reduced IT costs and complexity and improved transparency
- Increased efficiency and productivity with less downtime and interruptions
- Staff have appreciated the flexibility of working from home afforded by the move to cloud services and streamlined IT environment
- Improved collaboration and communication, both within the team and with customers
- Better collaboration and communication, as the team can easily share information and connect with each other and customers
- Improved security posture
- A clear strategy and roadmap for changes into the future
- Enhanced customer satisfaction as staff respond to customer queries and feedback more quickly and effectively.
The transformation also simplified the move to a new premises in 2018, as the move to the cloud meant that no servers had to be moved.
CyberGuru has been instrumental in ensuring that we have the necessary business continuity and oversight to keep our business running smoothly.
We appreciate their proactive approach to security and willingness to work with us to identify and mitigate potential risks. We trust their advice and have complete confidence in their ability to manage our technology needs.
Paul Coureas
General Manager
Minnis & Samson
Scope: IT Assessment, Digital Transformation, Microsoft 365, Managed IT Services